Our Return Policy
Thank you for choosing Forever Written! We understand that sometimes situations arise, and your satisfaction is our top priority. Therefore, we have crafted a return policy to ensure a smooth and hassle-free experience for you.
If, for any reason, you are not completely satisfied with your purchase, we offer a flexible and accommodating return policy. Here are the key points:
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Easy Returns: We believe in making the return process as simple as possible for you. If you wish to return an item, please contact our customer service within 14 days of receiving your order. We accept returns on all products except personalized or custom art pieces. Any item being returned to Forever Written must be in its original condition, with no modifications made to the product or wall art piece.
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Your Satisfaction: We want you to be 100% satisfied with the product you receive! If you choose to return items for any reason, we are here to help and support you. We accept returns on all products except personalized or custom art pieces.
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Return Shipping: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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Condition of Items: To qualify for a full refund, the returned item must be in its original condition, with all tags and packaging intact. Item must arrive safely and not damaged.
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Time Frame: Please initiate the return process within 14 days of receiving your order to ensure eligibility for a refund.
Our goal is to make your shopping experience with us enjoyable and worry-free. If you have any questions or concerns about our return policy, please do not hesitate to contact our friendly customer service team at service@forever-written.com.