FAQs
Do you offer products in sizes or options different than the options on your website?
Yes we do. Please contact us to request another size.
How long does it take to ship an item?
Our products are made upon order. Please allow up to 4 - 8 business days for making and packaging your order prior to shipment.
Do you ship internationally?
Currently shipping is available to the following countries:
Canada, USA, & UK
What are your exchange, refund and return policies?
It is our goal that you are satisfied with your order. If there is a problem with your order, such as receipt of a damaged or defective product, please let us know so we can rectify the situation!
We do accept refunds within 7 business days of receipt. The buyer is responsible for return shipping costs.
Custom order items and sale items are not eligible for return or refund unless there is an error made by our team or the item is damaged in transit.